Meet Robert Schlemm of “How did we serve you?” – who helps businesses in all industries build customer retention

Dr. Dave welcomes Robert Schlemm to the ALL BUSINESS radio show.  In a world where customer service may be the only differentiator in a highly-commoditized and digitalized world, Robert offers online surveys to capture your customer feedback.   Learn more by contacting Robert Schlemm: Roberts@howdidweserveyou.com 414-339-4496 Robert.schlemm@gmail.com  

Handling intergenerational conflict in the family business – insights from the Chairman of FBLI

The Chairman’s Perspective Handling intergenerational conflict Insights and tips from Jim Baka, Chairman of Family Business Legacy Institute Conflict in business is not necessarily bad. When combined with compassion and sensitivity, conflict can lead to better solutions, stronger results and healthier relationships among family members and owners. I work with many successful leaders who have… Read more »

Meet our newest FBLI family member – Master Chan Lee of JK Lee Black Belt Academy

Dr. Dave interviews Chan Lee, second generation family business owner of JK Lee Black Belt Academy exclusively on WTMJ newsradio 620 AM.  Learn how taekwondo cultivates real-time character development in kids – perseverance, self-discipline, confidence and courage. With six locations, JK Lee Black Belt Academy offers programs for children, adults, schools and the community.  Visit their website for… Read more »

Salute to Military Families

June 14th was the commemoration of Flag Day. A day which is set aside to respectfully reflect on our flag and all it represents. The FBLI thought this was an excellent opportunity to pay respect to the flag and the families who serve and sacrifice for it.  Navy Seal Shane Anderson (ret.) and his wife… Read more »

Meet the new president of First Business Bank in Milwaukee – exclusively on WTMJ ALL BUSINESS radio show

A succession plan is important for all businesses. On the most recent ALL BUSINESS show on WTMJ, Dr. Dave is joined by Dave Vetta  and Mike Flynn of First Business Bank. Vetta is handing over the reins of his presidency to Mike Flynn – an experienced banker and business owner.  Learn more here:          Dave Vetta, Chair                                              Mike… Read more »

Meet the market innovator for private clubs – John Constantine – and learn how he grew the Wisconsin Club

The legend himself, Mr. C, is interviewed by Dr. Dave on the ALL BUSINESS radio show exclusively on newsradio 620 AM WTMJ.  Learn how he grew the club from 350 to 1500 over 15 years through service, innovation, and commitment.  Meet John Constantine’s replacement, Kevin Ehlert, formerly of the Interlachen Country Club in Edina, MN.

Dr. Dave interviews Suzanne Kelley of Waukesha Business Alliance on the latest ALL BUSINESS radio show

Learn how the Waukesha County Business Alliance is helping make Waukesha the best place for business.   To learn more, contact Suzanne Kelley, CEO & President at 262-542-4249 or visit their website.   If you’re a family business or friend of family business, contact “Dr. Dave” Borst to learn more about Family Business Legacy Institute…. Read more »